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Privacy Policy

At CAD Trading Pty Limited, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website and make purchases of our Coats & Jackets and Dresses. By using our services, you agree to the practices described in this policy.

1. Information We Collect

Personal Information

We may collect personal information that you provide to us when you:

  • Create an account
  • Place an order
  • Subscribe to our newsletter
  • Contact customer support
  • Participate in promotions or surveys

The types of personal information we collect may include:

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Billing address
  • Payment information (e.g., credit card details)

Non-Personal Information

We may also collect non-personal information automatically as you interact with our website. This includes:

  • IP address
  • Browser type
  • Device information
  • Pages viewed
  • Location data (depending on your settings)

We use this data to improve the functionality and user experience of our website.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • Order processing and delivery: To fulfill your orders and deliver the Coats & Jackets and Dresses you’ve purchased.
  • Customer support: To provide assistance if you have any issues or queries regarding your order.
  • Marketing: With your consent, we may send you promotional emails and updates about new products, discounts, or special offers.
  • Account management: To manage your account and improve the overall experience on our website.
  • Analytics and improvement: To analyze how our website is used and make improvements to enhance your shopping experience.

3. How We Protect Your Information

We take the security of your personal data very seriously. To protect your information from unauthorized access, use, or disclosure, we use industry-standard security measures including:

  • SSL encryption for secure online transactions.
  • Firewall protection to prevent unauthorized access to our systems.
  • Secure payment gateways to process payment transactions.

While we take appropriate measures to safeguard your personal information, please note that no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your information.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

  • Third-party service providers: We may share your personal information with trusted third-party companies that help us with order processing, payment processing, shipping, and customer service.
  • Business transfers: If CAD Trading Pty Limited undergoes a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner.
  • Legal obligations: We may disclose your personal information if required to do so by law or in response to a valid legal request (e.g., a subpoena or government investigation).

5. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: If any of your information is incorrect or outdated, you can request that we update or correct it.
  • Deletion: You can request the deletion of your personal data, subject to certain exceptions (e.g., if we need to keep it for legal or operational reasons).
  • Opt-Out of Marketing: If you no longer wish to receive marketing emails from us, you can opt out by clicking the unsubscribe link in the emails or by contacting us directly.

To exercise any of these rights, please contact us at [email protected].

6. Cookies

Our website uses cookies to enhance your browsing experience. A cookie is a small file stored on your device that helps us remember your preferences and improve our website functionality. You can choose to disable cookies in your browser settings, but this may affect your ability to use certain features of our website.

For more information on how we use cookies, please refer to our Cookie Policy.

7. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under the age of 13, we will take steps to delete that information as quickly as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated version will be effective immediately upon posting. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: [email protected]
  • Phone: 17114884512
  • Address: UNIT 5, 3/F, LLADRO CENTRE, 72 HOI YUEN ROAD, KWUN TONG, HONG KONG

This Privacy Policy is intended to provide you with clarity on how your personal information is used, protected, and shared when interacting with CAD Trading Pty Limited. We are committed to ensuring your privacy and security, and we appreciate your trust in us.

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